WHAT WE EXPECT FROM YOU

YOUR PUNCTUALITY :
We ask that you arrive on time to your lessons so your arrival is neither rushed or your child misses the start of the lesson.
Due to council restrictions :

Dickson St: do not arrive earlier than 5 minutes before your class and do not enter the property if a teacher is not present. Street Parking is available.

COMMITMENT TO YOUR LESSONS:
“Progress not perfection” is our motto and in order to achieve this we require a commitment to our program for the term. We know things can pop up from time to time but missing multiple lessons during the term leads to a disruption in the progress for your child.

Therefore we ask that you consider all absences carefully.

COMMUNICATION OF ABSENCES:
Please advise KSS AQUATICS of any absence as soon as possible via the parent portal. If you cancellation falls with 2 hours of your lesson start time please text or call to advise us as courtesy . Make up lessons are not provided for late notifications under any conditions.

JOIN KSS PARENT PORTAL:

We rely on the KSS portal for SMS & email notifications. Our social media is also used to communicate and broadcast with all families. This specifically applies to lesson cancellations due to weather events or unforeseen circumstances beyond our control. We do not notify families individually via text or email and take no responsibility for the inconvenience caused due to missed notifications.  Find us on INSTAGRAM & FACEBOOK and you won’t miss any information.

BRING YOUR EQUIPMENT:
All swimmers are required to wear lycra or silicone swim caps, caps from other swim schools are not accepted, please remember to pack swim bags with the appropriate items. Swimmers can be refused entry to the pool without a swim cap.

Swim nappies for younger students need to be tight fitting and swim wear worn over the top. Do not use a regular nappy for swimming lessons.

Appropriate swimwear for other students:
One piece swimmers for girls (no bikinis)
Jammers or funky trunks for boys

Sunshirts must be in good condition, not stretched, saggy or ill fitting.

Goggles: if required must be your own for hygiene reasons.

BEHAVIOUR:
KSS AQUATICS will not tolerate rude or abusive behaviour from its students or parents/carers. Our staff will report any inappropriate behaviour and your enrolment may be cancelled without refund.

For more details see our parent FAQ here